Assistance

Asset Management

Regular maintenance prevents the occurrence of malfunctions – and thus expensive production downtimes. Assistance groups together all of the information relevant to maintenance, provides notification when maintenance intervals expire and manages the necessary spare parts.

Finger touches maintenance icon, which is surrounded by data streams.

The Product

Your maintenance support

Assistance optimises and simplifies the regular maintenance of your machines, plants or lines, thus allowing all of the maintenance work due in production to be organised, monitored and documented. The service is made up of the following:

  • Maintenance: this tool helps you set up maintenance and repair orders while quickly supplying the corresponding information and messages.
  • Components: you can organise the spare parts relevant for maintenance and repair work, identify the related costs and order the parts if necessary.

Benefits

An overview

Assistance system

Work with a comprehensive tool which helps you to manage, monitor and document your maintenance tasks and resources.

Task allocation

Distribute the workload created by maintenance equally among all team members.

Efficiency

Always keep the condition of your machinery in your line of vision and react systematically to malfunctions. This allows you to reduce unplanned downtimes, avoid additional costs and ultimately increase your efficiency.

User-friendliness

Benefit from the tool’s user-friendliness which focusses on the most important content and functions and provides you with an immediate overview.

Functions

in detail

Work Order Management

  • Divided up into periodic and unplanned tasks
  • References to standard operating procedures (SOPs), spare parts and users
  • Scheduling
  • User-related confirmation of performed tasks

Material Management

  • Management of base data
  • Reference to storage locations
  • Inventory visualisation

Requirements

In summary

  • Can only be used in combination with the Share2Act platform
  • Stable internet connection with high bandwidth
  • Installation in China and Russia dependent on prior technical inspection
  • Google Chrome or Mozilla Firefox in the latest browser version and modern hardware recommended
  • For integrating activities which are relevant to maintenance on the basis of Krones Lifecycle Services (LCS) (optionally available; requires a separate quotation), each machine must be checked
  • For integrating data relevant to maintenance from the user manual (optionally available; requires a separate quotation), each machine must be checked

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Assistance

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Assistance

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