A day with Laura
Operations Manager at SYSKRON
Laura has been working for SYSKRON at our site in the city centre of Regensburg for about 1.5 years. She tells us in an interview why there couldn't have been any better job than this after graduating.
Laura, tell us a little bit about yourself. How old are you and where do you come from?
I am 27 years old, come from Heilbronn and have Indian roots. Before I came to Regensburg, I lived in Braunschweig where I studied mechanical engineering. I started my first job at SYSKRON about 1.5 years ago, straight after finishing my master's.
What attracted you to SYSKRON?
I liked the fact that SYSKRON is a young company with innovative ideas. Here you get the opportunity to play an active part in designing products and making a contribution to the future. That was what I was told in my very first conversation, and I can now say that this is exactly what happens.
What does your job entail?
I am an operations watchdog specialist. Watchdog is our condition monitoring service on the Share2Act platform. This is where specific data points of the machines are monitored across different controllers. Users are informed as soon as a critical value is reached. As an operations specialist, I collect requirements and feedback from the customer and accompany the customer projects from connection of the data points to briefing the customer.
Busy: Laura and Operations Colleague Martin at their weekly meeting.
How would you describe a typical working day?
My typical working days consists of a mix of technical customer discussions on use cases of the Watchdog and Connect products, working together with the dedicated owner (a sort of technical product manager) on product design, and processing the customer projects. To ensure that the products we develop remain fit for the future, I also travel to customers at regular intervals in order to get direct feedback on the functionalities of Watchdog and Connect. Customers' wishes are discussed together with the dedicated owner of the products and prioritised before finally being passed on to Development.
What do you like best here?
The open, honest working atmosphere with a culture of constructive debate. You also get the opportunity here to work independently on things that really interest you.
How do you spend your lunchbreak? Do you buy food or bring your own?
I bring something with me as often as possible, but once a week we go to lunch as a team. As our office is located right in the centre of Regensburg, the choice of places to eat is limitless. There's really something for everybody's taste here. Right at the top of my list though, is a regular visit to Asian places.
Your desk: messy or Monk?
My desk is neither very tidy nor very untidy. As long as there's room for my cup of tea and my smoothie, it's all good :)
What has been your most exciting project so far at SYSKRON?
The use case discussions on Watchdog: how can the product be made fit for the future?
not night owl
Who is in your team, and how are the areas of responsibility divided up?
As a watchdog operations specialist I belong to Feature Team 1. It should perhaps be said that at SYSKRON the individual departments are structured as Feature Teams. Each Feature Team is responsible for particular services and has the same structure in terms of staff. A Feature Team consists of several software developers, who refine our services (further), one or two operations experts and a dedicated owner, who you could describe as a technical product manager. The team is then coordinated and organised by a team lead. At SYSKRON we work very agilely and organise ourselves into guilds, which makes co-operation across teams simple and transparent.
What items – apart from your work equipment – do you always take with you to work?
A smoothie and tea.
Night owl or early bird?
Early bird; after 5pm my concentration tends to slip.
And after work? What do you do to relax?
I do a lot of sport and enjoy being outdoors, whatever the weather. Generally I really like being out in nature, whether hiking with the family, skiing in winter or swimming in summer. I also enjoy going to the theatre or some other event every now and then; Regensburg has so much to offer in that regard, you can never get bored here.
Would you recommend SYSKRON as an employer to others?
Definitely! We are a young, highly motivated team, we have a lot of freedom and the opportunity to change focus horizontally. Apart from that, SYSKRON has an exciting vision and we work on innovative solutions. An open working atmosphere encourages every colleague to work on their own development as well. In our parent company, Krones, we have a partner with lots of know-how and experience in the machine components of the beverage industry, while we on the other side are developing a future-compatible product in terms of digitalisation. Basically, it's really fun working here and being a part of this story.
Is there a downside?
I don't know whether you could really call it a downside, or whether it's an essential aspect, but of course the operational pressure brought by our customers sometimes brings us out in a sweat. In addition, our priorities change with new ideas, but somehow that makes each day that little bit more exciting as well.
What are you known for at SYSKRON?
Probably for my Indian roots and the fact that I like a good discussion.
What TV hero would you like to be?
Is Ghandi a TV hero?
What is your favourite joke?
I'm not a great fan of jokes, but I enjoy doing puzzles.
If money were no object, what would you have done last weekend?
Money doesn't make you happy in life. It reminds me of a quote from Mahatma Ghandi: "The world has enough for everyone's needs, but not for everyone's wants."